Great service...

I have taken bikes to Baz ranging from a non-running 79/T CB400n, through a 02/02 Diversion 900 to recently a damaged/repairable BMW R850R.

He has always completed a high standard of work, with fantastic communication about what is being spent in terms of parts & labour.

Go see him!

Gareth
Local Customer

A proper job !

I've been using Lightning Services for ages, and have big love for Baz and Kev. I have always found them fair and amenable. Expect an old school type service and a cuppa should you turn up when the kettle boils !
I use Baz for general maintenance and also for custom work and have never had cause to complain. I've also seen Baz work past the expected hours at times without charge if a job needs doing. Small workshops like this are a dying breed, I hope Lightning Services are around for a long time to come ...

Misquoted

This was a very unfortunate situation because, like many who have commented here, I found Baz to be very approachable and straight forward but I was misquoted on the price. It was to remove and fit wheel bearings to both of my wheels that were to be powder coated. We had a talk about the job and Baz told me it would be £50. However, when it came to paying for the job and I asked for confirmation that the price was £50 plus Vat Baz said that was per wheel. Now, clearly I was not happy to be told the price was double what I expected to pay but Baz was adamant he had not misquoted me and that he had said it was £50 per wheel. I found that Baz was extremely reluctant to understand what I was saying, which I suppose is understandable given that from his point of view I was asking to half the price. But he would not even try to appreciate my position in that the job had now doubled in price. He simply said that he does not misquote, that his prices for this service are fixed and on his website. That is all fine but not relevant to the simple issue that I was given a price verbally without seeing or being directed to the prices on his website. He also said that I had messed him around when asking for the bearing sizes so I could supply them myself. This was a change from what he had said previously because I had thanked Baz when he gave me this information and apologised for the hassle it might have caused and Baz told me it was ‘not a problem’. To then hear Baz contradict himself by saying that I had messed him about and that it was a problem as he likes customers to order parts through him was confusing and contradictory. I suggested that we should have written the price down to avoid any confusion and he said that was not necessary as his prices are fixed, again that does not help me because all I remember is being told it was £50 and did not see and was not shown any fixed prices. I am not saying they are not there, just that I made the decision to ask Baz to carry out the work based on our conversation and nothing else. He also said that if he had written it down I would have accused him of writing it after I left the workshop, this again is uncomfortable to hear. At no point did I accuse Baz of deliberately misleading me. This was a very unfortunate situation and very regrettable made all the worse by the defensive and very unhelpful attitude shown by Baz when there was a problem. After meeting him I did not expect that he would be so callous.

I am sure that Baz is genuine in his belief that he did not misquote me but I am just as genuine in my belief that he did.

So Glad i found you !

What a friendly guy Baz , Nothing is ever to much trouble for this chap weather your in his workshop or on the phone
.
He is always willing to give free advice ( Now you wont get that at a main HD dealer ! They charge more for coffee than Baz does for a oil change )
Ive visited Lightning services on numerous occasions which is approx 140 ml round trip but you can't fault the service you get ! so i do it everytime .
Therefore I would highly recommend you give the man a call or pop over and see him .

Tags bike servicing, 

Excellent service

Had a carb refurbished and ultrasonically cleaned by Baz and its run perfectly ever since. Good old school friendly service

Sportster 883

Earlier lasy year I contacted Baz at Lightning Services when I was experiencing fuelling issues on my Sporty, why? well my local dealer seemed to be totally uninterested and unable or unwilling to offer advice, as they hadnt fitted the stage 1 kit, even though they had sold me the machine with the kit fitted.
Being in Scotland there isnt a large choice of dealers to choose from, and not liking either attitude or high dealer costs, I spotted Baz on the net whilst searching for Harley information.
Over one telephone call, he had sussed out the potential issue, suggested new parts, supplied them next day with the advice on fitting and setting up.
Truly great service!!
All was well until the bike began to misfire badly on a recent trip out, so called Baz on return home, again over one call he had identified the potential issue, again he was correct.
This threw up another issue on re starting after the fix, another call to Baz, who identified the issue, which was me incorrectly re assembling the carb!!
So all back together running as sweet as a nut!!

All thanks to Baz at Lightning Services, who gave of his time and advice, courtiously, accurately, and in a way that many should learn from, Main Dealers Take Note. And all this was free!!!!!!!!

I would and will heartilly recoment Lightning Services without hesitation, and will be my first stop for all my Harley requirements in the future, you should do the same>

Mike,

XB Bliss

An unrivalled knowledge and attention to detail that puts other shops to shame. Decent blokes too. Go see Baz.

SHOVELHEAD DIARYS

BUY ALL MY PARTS FROM LIGHTINING ,EVEN THOUGH I TRY TO DO MY OWN REPAIRS BAZ ,IS VERY HELPFULL (&PATIENT) WHEN IT COMES TO ADVICE ETC ,DONT MAKE A BAD CUP OF TEA EITHER!PRICES FIRST CLASS!&NEXT DAY DELIVERY ON PARTS BAZ & KEV ARE TOP MEN!
COLIN @TRUXSPRAY

Better than main dealers

Baz & Kevin have been looking after my various bikes for a number of years now. Buell, Gilera, Ducati ... there's nothing of mine that Lightning Services couldn't handle. They have done my servicing, repairs, MOT's, supplied trick bits, paintwork, tyres and I cannot fault any of it. Prices are well below main dealer rates too.