What does it take to become a top business?

Every business that is reviewed on BView is awarded a 'BView Score'. This score reflects how our community judges a business's quality and performance.

So how can you increase your business's BView Score? We've put together this guide to help you enhance your business's presence on BView.


Take control

  • take control of your listing on BView (if you haven't already)
  • ensure that your business's contact details are correct and that your listing is under the right category
  • add a description of your business to your business profile page

Customise your business profile page

  • add videos from YouTube
  • add bios of your business's key people
  • add opening hours
  • add photos to your slide gallery

Interact with your customers

  • Ask your customers to review your business. That's the best way to build up your BView Score and to get a better understanding of how our community perceives your business.
  • Reply to reviews. Positive reviews are easier to handle than negative feedback. However, a well-written response to a difficult review will demonstrate your business's sensitivity and customer-focus.
  • Act on them! Our community's reviews provide direct feedback from your customers which can help you to keep your customers happy and coming back.

Avoid pitfalls

  • Our community values honesty and transparency, so we recommend that you don't try and review your own business or solicit reviews from friends and associates that aren't genuine.
  • Negative reviews happen. Everyone has an off-day. We recommend a measured and honest response to a negative review as the best approach.

You may want to consider how you can use BView to manage your business's reputation and generate more business.